Effective Date: [Insert Date]

At CableTVDealz, we aim to provide reliable and high-quality internet, TV, and phone services. We understand that issues can occur, and this Refund Policy outlines when you may be eligible to receive a refund for services.

1. Eligibility for Refund
You may qualify for a refund in the following situations:

Service Cancellation: If you cancel your service before the billing cycle starts, and no services have been rendered, you may be eligible for a full refund of any pre-paid fees.

Extended Outage: If your service is interrupted for more than 48 hours due to a technical fault on our end, you may receive a credit or refund for the affected period.

Billing Errors: If you are overcharged or billed incorrectly, we will correct the mistake and issue a refund for the excess amount.

2. Non-Refundable Charges
Certain fees and payments are not eligible for a refund, including:

Setup and installation fees, unless otherwise stated in your agreement
Late payment penalties or fees due to customer delay
Promotional or discounted plans that require a time commitment
Payments for services already used up to the cancellation date

3. Requesting a Refund
If you believe you are eligible for a refund, you can submit a request to our support team.

To process your request, please provide:

Your full name, address, and account number
A clear explanation of your issue or reason for refund
Proof of payment such as a receipt or transaction statement

We aim to respond to all refund requests within 7 to 10 business days. You will be notified once your request has been reviewed and a decision has been made.

4. Refund Method
Approved refunds will be processed using the original method of payment. If this is not possible, we may offer an account credit or alternative refund method at our discretion.

5. Refund Processing Time
Once your refund is approved, it typically takes up to 14 business days to process. Additional time may be required depending on your payment provider or bank.

6. Changes to This Policy
CableTVDealz reserves the right to change or update this Refund Policy at any time. Updates will be published on our website and will apply to all future transactions. We recommend checking this policy periodically for any changes.

Contact Us
If you have any questions regarding this Refund Policy or wish to submit a refund request, please contact us at:
[Insert Contact Details]